Know My Voice®
September 06, 2023 | digital health, Nursing, patientcenteredness, quality
Patient-centered care is one of the six factors of quality in healthcare. Yet, there are many opportunities for improved patient-centered care.
To anyone that has had to fill out a form or receive a form from a healthcare provider or practice, there is a great likelihood of being told to ‘fax it back’.
Yet, how many have access to a fax machine at home?
Next, you are working to find a way to get the information back to or from the healthcare facility or organization that is not through a fax machine.
Knowing most do not have a fax machine, and encountering this issue, this is one example of an opportunity to improve patient-centered care.
In the bigger picture, healthcare has opportunities to explore the healthcare experience through the eyes of patients and unveil the blind spots to truly address patient-centeredness.
This is just one example but there are many others.
The article here provides several factors that contribute to the persistent challenge however, at some point, we will not be using fax machines….
In the meantime, one area of impact is on quality through that patient experience.
~ Dr. Kelley
August 19, 2018 |
The work of a nurse is endlessly inspiring — to be able to combine knowledge and compassion in a way that advocates for patients is truly incredible!
My above comment is related to this article Nurses on their career defining moments: ‘How could I do anything else?’ posted on: Dr. Tiffany Kelley RN on October 9th, 2017.
August 19, 2018 |
Yesterday I was asked to offer one of my productivity hacks at the HealthTech conference. The word ‘hack’ itself suggests some form of automation combined with the word ‘productivity’. However, some of the most meaningful things can’t be sped up.
So then what do you do? My response to the question was learning how to be better at saying no. Saying no to things that aren’t aligned with your goals.
Sometimes saying no is saying yes to yourself. Today I had signed up for a half marathon but was tired from a busy week and some important meetings. I went out to dinner with my parents instead of staying at home and getting ready for the race. I also didn’t want to spend hours in the car back and forth from the location. Oh and probably the most rational reason is that my calf muscle isn’t back to normal yet.
So I said no to the race and yes to having a relaxing and peaceful day. I even got my grocery shopping done today too!
As nurses, we get used to being on the run and taking care of other people before taking care of ourselves. It is a hard habit to break. We also tend to want (and think) we can do it all by ourselves. That’s how we get burnt out. We just can’t be everything to everyone. Something has to give and it shouldn’t result in it being you.
Did you do something for yourself this weekend (because I’m sure you did something for someone else 
?)?
Post originally appeared on Dr. Tiffany Kelley RN’s facebook page linked here.
August 19, 2018 |
While clinicians (e.g., nurses, doctors, CNAs, etc.). are the users of new health care technologies, they are often not the purchasers. This complicates the diffusion of innovation in healthcare. However, it doesn’t mean it can’t be done. It does mean it will likely take longer than diffusing innovation at the consumer level.
Article originally appeared on Linkedin here: Healthcare Innovation: It takes the time that it takes on October 2nd, 2017.
If we aren’t yet connected on LinkedIn, send me a connection request at: Dr. Tiffany Kelley RN
May 14, 2018 |
In September, we kicked off our Nightingale’s Innovative Nurses campaign! At Nightingale Apps, we believe in innovation, compassion, and serving others. That’s why we’ve decided to highlight nurses that use ingenuity to solve problems at the bedside. If you’d like to nominate a nurse or even yourself please reach out to us at contact@nightingaleapps.com.
We’ve shared their stories through our email list communications and also on social channels. To connect all of the Innovative Nurses we’ve featured, I’ll be providing those stories in a series of blog posts here on Know My Voice. I look forward to your thoughts!
Best,
Dr. Tiffany Kelley RN
February 01, 2018
This week I visited an acupuncturist for the first time. The acupuncturist asked me about my past medical history as well as my current health. She asked me about when I last had labs drawn and if I knew the results.
I knew I had labs drawn recently, however I had no recollection of what was drawn during my last physical nor what those lab values were as a result.
I had to tell her, ‘I don’t know.’ (I also didn’t know I would be asked about them).
Dr. Kelley has 23 years of nursing experience. She spent the last 20 years working in the field of nursing informatics. Read more
