Episode 5: User Needs for Change

In Episode 5 of KnowMyVoice®, I reflect on a recent interaction with the self checkout machine at CVS and relates it to the user experience nurses often face in working to integrate the technology into their daily information needs for care delivery.

In my research, I witnessed (and often experienced) the struggle with matching workflow needs with health IT solutions. Yet, what can you do? Is there someone you can call? The short answer is yes. Tune in here to learn more.

Be well and take care,

~ Dr. Kelley