So many data elements distributed across so many screens….
Pre-check online forms in texts…
Paper forms on clipboards…
Online forms in the waiting room…
Screening questions during the appointment…
Many duplicative questions asked by those who do not make the decisions on what to ask..
Existing answers to many of these questions already in the EHR….
For a patient this can be quite frustrating to experience.
Why is this data collection experience broken into so many pieces?
Who is putting the puzzle together?
How is this level of data fragmentation making the patient’s experience, patient centered or dare I say, person centered?
Patient-centered care is one of the six dimensions of care quality as defined by the Institute of Medicine (IOM, now National Academy of Medicine).
That term is defined as, “Providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.”
After all, isn’t the premise of healthcare to provide care to the person who is seeking it for the person’s health?
~ Tiffany
Tiffany Kelley PhD MBA RN NI-BC FNAP
Founder & CEO
Nightingale Apps
